PRIVACY POLICY


This Privacy Policy describes how our platform (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you interact with our services or make purchases. Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date accordingly.

How We Collect and Use Your Personal Information 

We collect personal information from various sources to provide and improve our Services. The types of personal information we collect depend on your interactions with us.

Information We Collect Directly from You

Basic contact details (e.g., name, address, phone number, email). Order information (e.g., billing address, shipping address, payment confirmation). Account information (e.g., username, password). Shopping information (e.g., items viewed, added to cart, wish list). Customer support communications.

Information We Collect through Cookies 

We use Cookies to collect Usage Data, such as device information, browser information, IP address, and interactions with our Site.

Information We Obtain from Third Parties 

We may receive information from third parties, including vendors and service providers like Shopify, for purposes outlined in this Privacy Policy.

How We Use Your Personal Information 

We use your personal information for purposes including:

Providing products and services. Marketing and advertising. Security and fraud prevention. Customer support and service improvement.

Cookies We use

Cookies for site functionality, analytics, and personalised advertising. You can manage Cookie preferences through your browser settings, though disabling Cookies may affect site functionality.

How We Disclose Personal Information 

We may disclose personal information to third parties for purposes including:

Service providers (e.g., IT management, payment processing).

Business and marketing partners.

Legal compliance or to protect our rights.

User Generated Content 

Content you post publicly on our Services may be accessible by others and outside our control.

Third Party Websites and Links 

Links to third-party websites are provided for convenience; we are not responsible for their privacy practices.

Children’s Data 

Our Services are not intended for children under 16, and we do not knowingly collect their personal information.

Security and Retention of Your Information 

We implement security measures to protect your information, but cannot guarantee absolute security.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, delete, correct, or limit use of your personal information. Contact us to exercise these rights.

Complaints 

If you have privacy concerns, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users 

Your personal information may be transferred outside your country, including to the United States. We use recognized mechanisms for such transfers.

Contact 

For questions about this Privacy Policy or to exercise your rights, contact us using the Contact Us button.


Contact Us

support@zadropshipping.co.za